[ياسر حميد]

This problem may occur if an invalid record exists in the SY00500 table.

RESOLUTION

To resolve this problem, follow these steps; 1. Have all users exit Microsoft Dynamics GP.

2. Use the appropriate step: • If you are using Microsoft SQL Server 2005, start SQL Server Management Studio. To do this, click Start, point to Programs, point to Microsoft SQL Server 2005, and then click SQL Server Management Studio.

• If you are using SQL Server 2000, start SQL Query Analyzer. To do this, click Start, point to Programs, point to Microsoft SQL Server, and then click Query Analyzer.

• If you are using SQL Server Desktop Engine (also known as MSDE 2000), start Support Administrator Console. To do this, click Start, point to Programs, point to Microsoft Administrator Console, and then click Support Administrator Console.

3. Run the following statement against the company database.

Delete SY00500 where BACHNUMB = User_ID_Of_The_User_Who_Receives_The_Error_Message

If the problem persists, see Microsoft Knowledge Base article 852623.